
Chateau Siaurac 1928 Pomerol
Frequently Asked Questions
1. What types of vintage wines do you offer?
We offer a wide selection of vintage wines from the best wine regions in France. Each wine is carefully selected by our experts to guarantee the quality and authenticity of the vintages.
2. How can I be sure of the authenticity of vintage wines?
All our bottles have passed through our hands and have been appraised by us. We check the provenance and carry out a complete visual appraisal (label, level, capsule, glass) to guarantee authenticity. Although there is no certificate of authenticity for all bottles, our invoices fully engage our responsibility.
3. How are the wines stored before shipping?
Our wines are stored in optimal conditions of temperature and humidity in our specialized conservation cellars. We follow strict protocols to preserve the quality of the wines, from their arrival in our warehouses to their shipment to your home.
4. How are wines packaged for shipping?
We use specially designed packaging to protect bottles during transport. Our packaging materials absorb shock and keep bottles safe, ensuring they arrive in perfect condition.
5. What are your delivery options?
We offer free standard delivery on orders over 60 euros, with a delivery time of 2 to 3 working days. You can also choose an express delivery option, for an additional fee, for faster receipt.
6. What happens if a bottle is damaged during delivery?
If a bottle is damaged during shipping, please contact us immediately. We promise to replace the bottle at no extra cost or provide you with a full refund.
7. Can I return a vintage wine if I am not satisfied?
Due to the unique nature of vintage wines, we only accept returns on unopened and undamaged bottles. However, if you have a problem with a bottle, please do not hesitate to contact us so that we can find the best solution together.
8. How can I be sure that the vintage wine I buy is ready to drink?
Our product sheets provide detailed information on the condition of each vintage, including tasting recommendations. If you have any doubts, our team of sommeliers are available to advise you on the optimal period to taste your wine.
9. How can I store my vintage wines after delivery?
To preserve the quality of your wines, we recommend storing them in a cool, dark and temperature-stable place. If you need advice on long-term storage, our team is available to guide you.
10. Can I buy vintage wines as gifts?
Absolutely! We offer personalized gift options with elegant gift wrapping and greeting cards. You can also choose direct delivery to the recipient with a personalized message.